Strategic IT Outsourcing & Managed Services Summit
par Etienne Wery 
This conference aims to expose the uses, purposes and challenges of the Service Level Agreements (SLA) especially into the ASP chain. Through a workshop, the target is to learn how to write an efficient SLA, the main subjects it has to cover and why an SLA may fail to meet its specifications, which could be the pitfalls as such.
| Orateurs : |
Etienne Wery |
| Dates : | 25-11-2003 - 26-11-2003 |
| Heures : | 23:00:00 - 23:00:00 |
| Lieu : | Bruxelles (Bruxelles) |
| Télécharger : | IIR colloque271103.pps |
| Catégories : | Commerce électronique |
